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Shopclues: Online Shopping Store, Reviews, Customer Care

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About ShopClues

ShopClues is a renowned online market which is owned by the Clues Network Pvt. Ltd. The company was started in the year 2011 by three entrepreneurs: Sanjay Sethi, Sandeep Aggarwal, and Radhika Aggarwal. The company headquarters and based in Gurgaon, India.

Products and Offerings

ShopClues has a large portfolio to offer to its customers. The products which it offers are

  1. Woman and men fashion: This segment includes clothes, bags, shoes, accessories, watches, fragrances, etc.
  2. Mobile and accessories: This segment includes featured phones, mobile accessories, power banks, smart cards, headphones, smartwatches, etc.
  3. Sports and daily needs: This segment includes accessories related to health, sports, fitness, books, hair care products, musical instruments, etc.


ShopClues, the online market place is a host for categories such as fashion, electronics, kitchen, and daily items. The company’s 70% GMV (Gross Merchandising value) comes from tier 2 and tier 3 cities. The company claims to have 6 lakh + merchants and 2.8+ products serving over 30,000+ pin codes across the country.

In 2016, ShopClues was excited to announce that it reached half a million sellers on its website. The company has emerged to be the highest E-commerce Company in its genre. The employee strength of the company is approximately 800+.

Key People

  1. Sanjay Sethi: He is the co-founder and CEO of ShopClues.
  2. Radhika Aggarwal: She is the co-founder and CBO (Chief Business Officer)


The company in January 2016 raised a total of US$100 million from Tiger Global Management and it then eventually joined the Unicorn Club.


In the year 2016, ShopClues had bought IP of a SaaS platform which belonged to the Squeakee Media and was founded by Abrar Shaikh in the financial capital of the country.

Awards and Recognition:

  1. In 2013, the company won the Best e-Commerce Site of the year award. The award was presented by Global Youth Marketing Format Social Media Summit.
  2. In 2013, it was in the list of top 100 Red Herring winners list.
  3. In 2015, Business Today names ShopClues as the coolest startup which exists in the country.
  4. At CMO Asia Awards, in 2016 the company received an award for Consumer Insight.
  5. In 2016, at the APAC Effie awards the company received the golden award for GharWapsi campaign in David vs. Goliath category.

Company Head Office


Clues Network Pvt. Ltd.
Building No. 112,
Sector – 44,
Gurgaon, 122001, Haryana, India

Customer Care Number

0124 441 4888


Merchant Support

Technical Support



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