Entrepreneur Story of Prashant Chaudhary and Mayank Agarwal – Mr. Right

If you have ever waited half a day for a plumber who never showed up, or ended up arguing over a price that changed the moment the electrician walked in, you already understand the problem Prashant Chaudhary and Mayank Agarwal set out to solve.

Their company, Mr. Right, started as a simple attempt to fix something almost every Indian household deals with: unreliable, unorganized home repair services.

What began with a handful of handymen in 2013 grew into one of the earlier names in India’s on-demand home services space, and their journey is a fairly good example of how ordinary frustrations can turn into real businesses when the right people decide to act on them.

This piece looks at who these two Mr. Right founders are, how Mr. Right came together, what choices they made along the way, and why their story still holds lessons for anyone thinking about starting something of their own.

Who Are Prashant Chaudhary and Mayank Agarwal

Prashant Chaudhary and Mayank Agarwal are not business school classmates who met at a networking event. They are childhood friends who happened to reconnect at the right time in their lives. Prashant studied computer science engineering at Purdue University in the United States and graduated in 2007.

After college, he worked with a US-based logistics and supply chain company, where he built systems for warehouse management, distribution, and business operations. That technical grounding later became the backbone of how Mr. Right’s platform was built.

Mayank took a different route. He completed his graduation in Science from Chaudhary Charan Singh University in Meerut and spent several years working in sales and marketing, including a stint as a marketing director with a real estate development firm in the Delhi NCR region.

Some reports also mention his early experience running a B2B sanitary supplies business, which gave him a practical understanding of how service and supply chains actually function on the ground in India.

Put simply, one of them understood technology and product, and the other understood people, sales, and operations. That kind of pairing, where the two Mr. Right founders bring different strengths to the table instead of overlapping skill sets, tends to work well in early-stage companies, and it is a big part of why Mr. Right managed to get off the ground.

The Idea Behind Mr. Right

The story behind Mr. Right is refreshingly ordinary, which is what makes it relatable. When Prashant moved back to India from the US in late 2012, he needed a plumber and an electrician for basic home maintenance.

What he ran into was the same mess most of us are familiar with: local servicemen quoting different prices for the same job, no fixed timing, and no way to know if the person showing up at your door was actually qualified. There was no accountability and no consistency.

He spoke to Mayank, and the two agreed that this was a problem worth solving. In June 2013, they started Mr. Right with about fifty to sixty handymen, offering home cleaning and repair services in the Delhi NCR region.

The company was headquartered in Noida, Uttar Pradesh, a detail that has stayed consistent throughout its growth. In those first several months, they ran the business almost like a staffing service, hiring the technicians directly so they could control quality and consistency.

It worked reasonably well at a small scale, but as they tried to think about expanding to other cities, the model started showing its limits. Hiring, training, and managing your own workforce city by city is expensive and slow, and it does not scale the way a marketplace does.

The Pivot That Shaped the Company

To their credit, Prashant and Mayank did not stick to a model just because it was the one they started with. After talking to investors, industry veterans, and studying how similar platforms abroad such as TaskRabbit and Thumbtack operated, they decided to pivot.

Around March 2014, Mr. Right shifted from being a direct service provider to becoming an on-demand marketplace that connected customers with independent service professionals, rather than employing them directly.

This change mattered a lot. It meant the company could bring more professionals onto the platform faster, without carrying the full cost and liability of employing each one. Within a fairly short period, they had onboarded more than six hundred professionals across the Delhi NCR region.

When the Mr. Right website first launched in 2013, it offered only six categories of services such as carpentry, plumbing, pest control, and cleaning. By 2015, that number had grown to fifteen categories, reflecting how quickly the demand for organized home services was picking up in urban India.

The company also released its Android and iOS apps in March 2015, which made booking a service as easy as ordering food or a cab, something that was still fairly new for this category at the time.

Growth Across Cities

Mr. Right did not stay confined to Delhi NCR for long. By 2015, the company had expanded into Bengaluru, Mumbai, and Pune. In April 2016, it announced plans to start operations in Hyderabad as well. Over time, the platform reached around fifteen cities across India, including Jaipur, Chandigarh, Ghaziabad, and Gurgaon.

This was also a period when India’s home services sector was heating up considerably. According to industry data from that time, close to seventy new Mr. Right startups entered this space in 2014 alone.

Names like UrbanClap, Housejoy, Zimmber, and a few others were competing for the same customers and the same pool of trained professionals. Standing out in a crowded market like that is never easy, and it says something about the founders’ persistence that Mr. Right managed to hold its ground and keep expanding during those years.

Notably, Mr. Right also found a partnership opportunity with Google, which helped the company extend its reach into additional Indian cities, a collaboration that gave the young Mr. Right startups useful visibility at a stage when most home services apps were still fighting for basic brand recognition.

Before Mr. Right

It is worth mentioning that Mr. Right was not Prashant’s first venture. Before co-founding Mr. Right, he had already co-founded a digital firm called Kaaryaa Labs in 2012. That earlier experience likely gave him a sense of what building and running a company actually involves, beyond just having a good idea, and it probably made the transition into Mr. Right smoother than it would have been for a first-time founder.

What Their Story Teaches Aspiring Entrepreneurs

There is a reason stories like this one continue to circulate among people researching Indian entrepreneur success stories. Prashant and Mayank did not raise millions of dollars before proving their concept.

They started with a real, personal problem, tested it with a small team of handymen, and were willing to change their entire business model once they realized the first approach would not scale.

That kind of flexibility, combined with a founding partnership built on complementary skills rather than similar backgrounds, is something that shows up again and again in companies that manage to survive their early years.

Their journey also reflects the broader arc of India’s home services industry itself, which has gone from being almost entirely informal to having several organized, technology-driven players competing for the same customers.

Frequently Asked Questions

Who founded Mr. Right?

Mr. Right was founded by Prashant Chaudhary and Mayank Agarwal, two childhood friends, in June 2013.

Where is Mr. Right headquartered?

The company is based in Noida, Uttar Pradesh.

What services does Mr. Right offer?

It began with basic categories like plumbing, carpentry, pest control, and cleaning, and later expanded to around fifteen categories of home repair and maintenance services.

When did Mr. Right pivot its business model?

The company shifted from a staffing-style model to an on-demand marketplace around March 2014, after realizing the original approach was difficult to scale across cities.

In how many cities does Mr. Right operate?

At its peak expansion, the platform served roughly fifteen cities, including Delhi NCR, Bengaluru, Mumbai, Pune, Jaipur, Chandigarh, and Gurgaon.